Agentic workforce
A team of agentic coworkers
that runs your operations
A company's workforce is no longer only human.
ShiftAgents organizes agents by business domain, in squads, with a coordinator. They prepare the work, you keep the decision.
The shift
Not one more tool.
An organization.
One agent per business domain
Not one agent per task. A Sales squad, a Finance squad, a Tech squad. Each knows its scope, its rhythm and its limits, like a coworker.
Skills loaded on demand
Each squad has specialized skills it activates depending on the situation: qualifying a lead, preparing a meeting, auditing costs. It does not need to know everything at all times.
Humans decide, agents prepare
Nothing leaves the company without your approval. Agents write, analyze, propose. You decide and you sign.
The squads
Six roles,
one team
Each squad has a clear role, typical missions and a line it never crosses on its own.
Sales
An SDR that prepares, qualifies and debriefs. You sign.
- Monitoring inbound requests
- Lead qualification
- Meeting preparation and debrief
- Drafting follow-ups, for approval
Never does alone
Send a message to a prospect.
Marketing and Brand
Narrative and acquisition, with one consistent voice.
- SEO and acquisition monitoring
- Editorial angle proposals
- Article and post drafts
- Messaging consistency checks
Never does alone
Publish.
Product
A product lead that keeps the backlog clean.
- Consolidating customer feedback
- Triage and prioritization
- Backlog health
- Release notes
Never does alone
Move a request into the backlog without approval.
Tech
A reliability engineer that watches and proposes fixes.
- Service availability
- Incident response
- Fixes proposed for review
- Technical debt tracking
Never does alone
Ship code to production.
Finance
A CFO that tracks cash and costs.
- Cash and runway tracking
- Cost audits
- Billing monitoring
- Files for banks or investors
Never does alone
Commit spending or share a figure externally.
Coordinator
The conductor of your squads.
It reads every squad's report and delivers one daily briefing. It spots contradictions and dependencies between teams, keeps the decision log and the shared context memory.
- One daily briefing
- Detecting contradictions between squads
- Decision log
- Shared context memory
Never does alone
Change anything. It works read-only on your tools.
What your experts see, every morning
- Sales
- 2 inbound requests qualified, 1 follow-up drafted, awaiting your approval.
- Marketing and Brand
- 1 editorial angle proposed, voice consistency checked on this week's posts.
- Product
- 4 customer feedbacks consolidated, 1 request ready for the backlog, on approval.
- Tech
- Sites available. 1 fix proposed for review.
- Finance
- Cash position updated, cost audit with no deviation.
- Coordinator
- Contradiction spotted: the objection logged by Sales is not yet in the Product backlog. Flagged to both squads.
Awaiting your approval, level 2
Collaboration
Squads pass
the baton
A squad that detects a signal outside its scope hands it to the right team. Two autonomy levels frame every action.
- Level 1The agent executes and prepares
- Analyses, drafts, tickets, proposed fixes. Everything stays internal and reversible.
- Level 2The agent waits for your approval
- Before any send, any publication or any production release. Without approval, nothing goes out.
- 01
SalesProduct
The same objection comes up in several meetings.
Product finds it in its customer feedback, with context.
- 02
MarketingTech
The site slows down and search rankings suffer.
Tech gets a precise ticket and proposes a fix for review.
- 03
TechSales
An incident affects a customer-facing service.
Sales has the message ready to warn the affected accounts.
Safeguards
Autonomy
under control
Agents work inside an explicit frame. These rules are not optional.
To go further on governance and controls, see ShiftGuard
- No automatic sending
- Emails, messages, posts: agents draft, a human sends.
- Human approval on everything that goes out
- An explicit checkpoint before any externally visible action.
- Defense against external content
- Before reading an email, a web page or a received document, the agent applies distrust rules. Content cannot give it orders.
- Self-review at the end of every mission
- Each mission ends with a review: what was done, what got stuck, what is missing.
- Weekly retrospective
- Each squad reviews its week and proposes improvements to its own skills. It does not apply them alone: you arbitrate.
Out of scope
What squads
never do
These limits are written into each squad's instructions. They cannot be bypassed by configuration.
- Send anything outside
- Email, message, post: the agent drafts, a human sends. Always.
- Edit their own instructions
- A squad that spots a gap reports it. It never fixes itself: the change goes through you.
- Write to your tools from the coordinator
- The coordinator reads everything and writes nothing. It creates and edits no ticket.
- Collect profiles on social networks
- No extraction of personal data from social networks.
- Commit spending or publish a figure
- The Finance squad tracks, audits and prepares. It pays nothing and publishes no amount.
The rhythm
Every squad
has its schedule
Squads run at fixed times, early in the morning, and file their report before your first meeting. The coordinator runs after them and delivers a single briefing.
One run costs in the order of a few dollars. The budget is tracked per run, model by model.
| Squad | Rhythm | Slot |
|---|---|---|
| Sales | Monday to Friday | early morning |
| Marketing and Brand | Twice a week | Monday and Thursday |
| Tech | Twice a week | Monday and Thursday |
| Product | Twice a week | Monday and Thursday |
| Finance | Once a week | Monday |
| Coordinator | After the squads | Monday and Thursday, retro synthesis on Friday |
On Friday
Each squad reviews its week and proposes amendments to its own skills. You arbitrate, nothing applies on its own.
- 01Late or missing run
- 02Execution error
- 03Empty or truncated report
- 04Daily spend above budget
- 05Data provider quota reached
- 06Repeated model errors
- 07Tool or integration server unavailable
Observability
Every run
is instrumented
An agent console tracks every run: duration, output, cost, tools called. A monitor checks the fleet every fifteen minutes and raises an alert on seven anomalies.
- Every Monday
- A weekly digest summarises fleet health and the week's costs.
- Shared memory
- It is monitored too: an alert threshold at 80% of capacity, a second one at 95%.
Integration
Where your team
already works
Squads do not require a new interface. They live in the tools you already use and share a common memory.
- Team messaging
- CRM
- Project management
- Wiki and documentation
- Accounting and banking
- Web analytics
A shared memory
What one squad learns, the others know: past decisions, customer context, current constraints. The coordinator relies on it to detect contradictions.
We live it
ShiftAI runs
on this organization
Our own operations have been handled by six squads and a coordinator since spring 2026: sales, marketing and brand, product, tech, finance. Forty-four skills, one briefing per working day, a retro on Friday. We apply every safeguard described on this page. What we offer, we practice at home first.
Picture it
One squad,
then a team
You do not replace an organization in a day. You start where it hurts.
- Step 1
A first squad
On the most painful domain: often sales or finance. One scope, a few missions, one clear limit.
- Step 2
Two or three squads that talk
Handoffs appear. One team's signals feed the other.
- Step 3
The coordinator
One daily briefing, a decision log, a shared memory. Your mixed team, humans and agents, has a readable way of working.
Take action
What would be
your first squad?
A thirty-minute conversation to map your operations and identify the domain where a squad brings the most, the fastest.
No commitment. You leave with a map, whether you work with us or not.